Remote Admin & Customer Support Jobs

Remote admin and customer support roles are all about making life smoother for others—whether that’s customers, clients, or your own teammates. You could be answering questions, sorting out issues, organising schedules, handling emails, updating databases, or just being the reliable person people turn to when they need something done. These jobs are the backbone of businesses of every size. The great news? With today’s technology, you can do these roles from just about anywhere with a solid internet connection.

What Kinds of Remote Admin & Customer Support Roles Are Out There?

If you’re thinking about moving abroad or just want the freedom to work from wherever you feel happiest, admin and customer support is a fantastic place to start. Companies everywhere are on the lookout for people who can communicate well, stay organised, and offer helpful, friendly support—regardless of where you’re logging in from.

Admin and customer support is a broad field, so there’s a lot of variety in the types of jobs you’ll find. Here are some of the most common roles:

  • Administrative Assistant: You’ll keep things running smoothly behind the scenes—think scheduling meetings, managing calendars, handling travel bookings, and supporting teams with day-to-day operations.
  • Customer Support Representative: The classic. You’ll answer questions, troubleshoot issues, and generally make sure customers are happy—usually via email, chat, or phone.
  • Virtual Assistant: A bit of everything—administrative support, scheduling, email management, research, and sometimes even personal tasks, all done remotely.
  • Technical Support Specialist: If you’re a bit techy, this is for you. You’ll help customers solve more complex problems, often related to software or hardware.
  • Customer Success Manager: This is a step up from basic support. You’ll build relationships with customers, help them get the most out of a product, and make sure they stick around.
  • Care Coordinator: Often found in healthcare or wellness companies, you’ll help clients navigate services, book appointments, and get the support they need.
  • Community Moderator: If you love online communities, this role involves managing forums, social media groups, or chat rooms, making sure everyone feels welcome and safe.
  • Live Chat Agent: Perfect if you prefer typing to talking. You’ll handle customer queries in real time via chat platforms.

And that’s just scratching the surface. There are roles for every personality and skill set, from entry-level to management.

The Latest Work From Anywhere Admin & Customer Service Jobs

💖 Social and Community Lead – Gameplay Galaxy

💖 Director, Global HCM Onboarding – Deel

💖 Customer Support Specialist (Korean) – PM Group

💖 Customer Support Intern – Prezi

*Jobs were live at time of posting. If a link doesn’t work then the position may have already been filled or removed. Looking for vacancies in other sectors? Click Here

Two Companies That Regularly Hire for Admin and Customer Support Roles

Let’s look at two real-world examples of companies that often hire remote admin and customer support staff. These aren’t just any companies—they’re known for treating their teams well and offering real flexibility.

Zapier

What They Do:
Zapier is a tech company that helps people automate tasks between different web apps. Think of it as a way to make your favorite tools work together without any coding.

Admin And Customer Support Roles They Regularly Hire For:

Executive Assistant

Customer Success Managers

Perks Of Working At Zapier

✅ 100% remote—work from anywhere in the world

✅ Annual retreats (in cool locations)

✅ Professional development budget

✅ Transparent, supportive company culture

What they have to say about remote work:

We’ve been working remotely since 2011, so we know how to build a distributed work culture“.

Mailerlite

What They Do:
MailerLite is an intuitive, user-friendly email marketing platform designed to help businesses and creators connect with their audience.

Admin And Customer Support Roles They Regularly Hire For:

Customer Support Specialists

Customer Success Managers

Perks Of Working At MailerLite

✅ 100% remote—work from anywhere

✅ Annual company retreats to exciting destinations

✅ Flexible schedules that fit your lifestyle

✅ Generous paid time off

What they have to say about remote work:

We’re a global remote company that puts people first. You’ll work from where you want and have the work-life balance of your dreams“.

Ready to Find Your Work-From-Anywhere Job?

If you’re excited about the idea of working in care and customer support from anywhere in the world, you’re not alone. These roles are in high demand, and there are hundreds of companies looking for people just like you.

But let’s be honest—job hunting can be overwhelming. There are so many companies out there, and it’s hard to know where to start. That’s why we’ve put together a list of over 500 work-from-anywhere companies, all in one place. For just £2, you can get access to this list from the 15th May 2025 once it’s ready.

This isn’t just a random collection of links. We’ve done the research, checked the details, and made sure every company on the list offers real remote opportunities and it will be updated regularly. Whether you’re looking for your first job or your next big move, this list will save you hours of searching and help you find the perfect fit

If you’ve been sending lots of applications with no results, then it’s time to change your strategy!

Over 70% of jobs are never advertised! You need a strategic approach to stand out and secure your ideal remote job.

Our experienced Careers Coach is here to share steps she uses from her 100% success rate at securing interviews for her 1 to 1 clients:

✅Strategise & find hidden remote jobs that most never see

✅ Create a strong CV (Resume), Cover Letter & Application

✅ Develop a personal brand & learn how to network

✅ Successfully make a career change with no experience


Work From Anywhere Vacancies In Other Categories

Admin & Customer Support

Learn More Here

Creative

Learn More Here

Content & Marketing

Learn More Here

Education

Learn More Here

Finance & Legal

Learn More Here

Operations & HR

Learn More Here

Product & Project Management

Learn More Here

Sales & Accounts

Learn More Here

Technology & Engineering

Learn More Here

Frequently Asked Questions

1. Do I need previous experience to get a remote care or customer support job?

Not always! Many companies are open to hiring people who are new to the field, especially if you have transferable skills from other jobs (like retail, hospitality, or teaching). What matters most is your attitude, willingness to learn, and ability to communicate well. If you’re friendly, patient, and a good problem-solver, you’re already off to a great start.


2. Are these jobs really flexible, or will I have to work set hours?

It depends on the company and the role. Some customer support jobs have set shifts to make sure customers can always get help, while others offer flexible hours or even asynchronous work (where you respond to tickets on your own schedule). If flexibility is important to you, just check the job description or ask during the interview process.


3. Can I work from anywhere in the world, or are there location restrictions?

Most companies on our list are truly global, but some do have restrictions based on time zones, legal requirements, or language needs. For example, you might need to be available during certain hours, or live in a country where the company is registered to do business. Always double-check the job listing for any location requirements before applying.


4. What are the biggest challenges of working in remote customer support?

The main challenges are staying motivated, managing your time, and dealing with the occasional difficult customer. It can also feel a bit isolating if you’re used to working in a busy office. The good news is, most companies have strong online communities and regular team check-ins to help you stay connected and supported.


5. What kind of career growth can I expect in care and customer support?

There’s plenty of room to grow! Many people start in entry-level support roles and move up to team lead, manager, or even head of customer experience. You can also branch out into related areas like training, quality assurance, or product management. Remote companies especially love to promote from within, so if you’re ambitious, there are lots of opportunities.